At SA Botanicals, we value your satisfaction and aim to provide high-quality products. Please review our refund and exchange policy below:

Refund Policy

• Unopened Products: We accept refund requests for unopened products only.
• Refunds must be requested within 2 days of the product being delivered to you.
• To initiate a refund, please contact our customer service team with your order details.

Exchange Policy

• We offer exchanges for unused, unopened, or damaged products.
• Exchange requests must be made within 14 days (2 weeks) of the product delivery date.
• For damaged items, please provide a photo of the product and packaging upon receiving it.

Please note that shipping costs for returns or exchanges may apply unless the product was damaged or incorrect upon delivery.

If you have any questions or need assistance, feel free to reach out to us at [email protected] or our toll free number 888-733-4493.